Effective Date: September 2026

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PrayerTunes respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we may collect, use, and protect your information when you visit our website, submit an inquiry, purchase a PrayerTune, or otherwise interact with PrayerTunes.

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Information We Collect

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We may collect information that you voluntarily provide to us, including your name, email address, contact information, payment and transaction information, and information submitted through our forms or booking process.

When ordering a custom PrayerTune, you may also choose to provide information through our Creative Brief, including your prayer focus, Scripture or biblical theme, desired atmosphere, intended use, musical preferences, and other information you choose to share with us.

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Please only provide information you are comfortable sharing and that is necessary for us to create your PrayerTune.

Our website and service providers may also automatically collect certain technical information, such as your device type, browser type, IP address, pages visited, and general website usage information.

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How We Use Your Information

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We may use the information we collect to:

• Process and fulfill PrayerTune orders

• Create personalized PrayerTunes based on information you provide

• Communicate with you regarding your order

• Process payments and transactions

• Provide customer service and support

• Improve our website, services, and customer experience

• Send service related communications and, where permitted, marketing communications

• Prevent fraud, misuse, or security issues

• Comply with applicable legal obligations

We do not sell your personal information.

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Prayer and Creative Brief Information

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Because PrayerTunes creates personalized music for prayer, customers may voluntarily share personal reflections, prayer focuses, Scriptures, or information about circumstances they are experiencing.

We recognize that this information may be personal. We use information provided through your Creative Brief primarily for the purpose of creating and fulfilling your PrayerTune and providing related customer service.

We encourage customers not to submit highly sensitive personal information that is unnecessary for the creation of their PrayerTune.

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Payments

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Payments may be processed through third party payment and client management providers, including HoneyBook and its payment processing partners.

PrayerTunes does not directly store complete credit or debit card information when payments are handled by these third party providers. Their collection and processing of your information are also subject to their respective privacy policies and terms.

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Third Party Services

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PrayerTunes may use third party services to operate our website and business, including website hosting, client management, payment processing, email, analytics, file storage, and other business services.

These providers may process certain information as necessary to provide their services to us. Their handling of information is governed by their own privacy policies and applicable law.

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Cookies and Website Technologies

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Our website may use cookies and similar technologies to help the website function, understand website usage, remember preferences, and improve the visitor experience.

Depending on your location and the technologies used on our website, you may have options to manage certain cookies through your browser or available website privacy controls.

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Communications

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We may use the contact information you provide to communicate with you about your inquiry, purchase, PrayerTune, delivery, customer service request, or other transaction with PrayerTunes.

If we send promotional emails, you may unsubscribe from those communications using the unsubscribe option provided in the message, where applicable. You may still receive transactional communications relating to purchases or services you request.

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How We Protect Information

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We take reasonable administrative and technical measures designed to protect personal information from unauthorized access, disclosure, misuse, or loss.

However, no website, electronic communication, or online storage system can be guaranteed to be completely secure.

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Data Retention

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We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, enforce agreements, and satisfy applicable legal or accounting requirements.

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Your Privacy Choices

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Depending on where you live, applicable law may provide certain rights regarding your personal information, which may include the ability to request access to, correction of, or deletion of certain personal information.

You may contact us to make a privacy related request. We may need to verify your identity before completing certain requests.

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Children's Privacy

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PrayerTunes is not intended to knowingly collect personal information directly from children under 13 without appropriate parental or legal guardian consent. If we learn that we have collected such information improperly, we will take reasonable steps to address it.

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Changes to This Policy

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We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or legal requirements.

When changes are made, the updated policy will be posted on this page with a revised effective date.

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Contact Us

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If you have questions about this Privacy Policy or how PrayerTunes handles personal information, please contact us at hello@prayertunes.co.